We are seeking a skilled IT Admin to join our team and manage our organization’s technology infrastructure.

Responsibilities:

1. Maintain Hardware and Software:

   – Install, configure, and upgrade computer hardware, software, and operating systems.

   – Monitor and manage server infrastructure, ensuring optimal performance and reliability.

   -Conduct regular hardware and software audits to identify and resolve issues.

   – Inventory administration of company assets such as computers, monitors, and other equipment.

2. Monitor System Performance:

   – Monitor network and system performance, identifying and resolving bottlenecks or performance issues.

   – Optimize system performance by implementing necessary upgrades or enhancements.

3. Data Storage and Backups:

   – Develop and implement data storage and backup strategies to ensure data integrity and availability.

   – Monitor and manage storage systems, including disk space allocation and optimization.

   – Conduct regular data backups and verify the integrity of backup files.

4. Cybersecurity:

   – Implement and maintain cybersecurity measures, including firewalls, antivirus software, and intrusion detection systems.

   – Monitor network and system security, identifying and mitigating vulnerabilities.

   – Stay up-to-date with the latest security threats and industry best practices to ensure a robust security posture.

5. Application Management:

   – Install, configure, and maintain business applications and software systems.

   – Ensure application availability, performance, and compatibility with existing systems.

   – Collaborate with vendors and internal teams to troubleshoot and resolve application-related issues.

6. Troubleshooting & IT Support:

   – Provide technical support to end-users, diagnosing and resolving hardware, software, and network issues.

   – Respond to help desk tickets, addressing technical problems in a timely and efficient manner.

   – Document and track support requests and resolutions using a ticketing system.

7. Overall Network Maintenance:

   – Monitor and maintain network infrastructure, including routers, switches, and wireless access points.

   – Perform regular network maintenance tasks, such as firmware updates and network device configuration.

   – Collaborate with network engineers or vendors to troubleshoot and resolve network-related issues.

Required Experience and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  
  
• Proven experience working as an IT Admin or in a similar role.
  
  
• Strong knowledge of hardware and software systems, including servers, operating systems, and business applications.
  
  
•  Familiarity with network infrastructure components and protocols (e.g., TCP/IP, DNS, DHCP).
  
  
• Experience in implementing and maintaining cybersecurity measures.
  
  
• Proficiency in troubleshooting hardware, software, and network issues.
  
  
• Implement Help Desk ticketing system.
  
  
• Hardware asset management and inventory.
  
  
• Excellent problem-solving and analytical skills.
  
  
• Strong communication and interpersonal skills.
  
  
• Ability to work independently and collaborate effectively with cross-functional teams.
  
  
• Relevant certifications (e.g., CompTIA A+, Network+, Security+) are a plus.